Compliance Manager (Funding Services)

Simplyhealth Funding Services (SFS) sits at the heart of our ambition to make healthcare more affordable and accessible for everyone in the UK. As part of our growing financial services capability, SFS ensures we can offer simple, fair and compliant credit solutions that help customers access the care they need, when they need it.

As we expand our presence in UK healthcare funding, strong and proactive compliance oversight is critical. This role plays a central part in ensuring our partner distribution model, credit propositions and customer journeys are fully aligned to FCA expectations and our high internal standards.

As Compliance Manager (Funding Services), you’ll report to the Senior Compliance Manager and play a key leadership role within our compliance function - providing oversight, guidance and assurance across our appointed representative (AR) and introducer (IAR) network, financial promotions, products and governance reporting. You’ll help shape how Simplyhealth Funding Services grows safely and sustainably as we enter the next phase of our evolution.

What you’ll do

In this role, you’ll be a senior member of the compliance function responsible for delivering high‑quality oversight across SFS’ distribution partners, customer journeys and regulatory processes. You’ll play a hands‑on part in protecting customers, strengthening controls, and embedding a culture of good regulatory outcomes.

You’ll take ownership of day‑to‑day compliance operations, including supervising Compliance Advisory and Monitoring Consultants, providing technical guidance, and ensuring consistent and robust regulatory oversight. You’ll review escalated onboarding decisions, oversee monitoring outcomes, support remediation planning and lead reviews of customer communications and financial promotions.

You’ll also play a key role in governance - preparing board reports, MI and senior management updates, and supporting regulatory submissions or supervisory requests. This role requires sound judgement, strong regulatory expertise and the confidence to advise senior stakeholders on complex issues.

You’ll act as a trusted expert across the organisation - working with our SFS Operations team, Foundry innovation hub, risk teams, product leads and key distribution partners. You’ll ensure that as SFS scales, it does so safely, compliantly and with the right controls in place to support future growth and innovation.

To thrive in this role, you should have:

• Deep experience in an FCA regulated compliance environment.
• Proven experience mentoring or supervising junior colleagues.
• Ability to assess complex regulatory issues and translate them into practical, business‑ready guidance.
• Strong judgement and escalation awareness, with a pragmatic and solutions‑focused approach.
• Experience reviewing and approving financial promotions and/or customer journeys.
• Excellent written communication skills for governance reports and senior‑level updates.
• Confidence engaging with senior stakeholders and external partners.
• Ability to manage multiple priorities, tight deadlines and regulatory timeframes.

In return, we offer:

• A competitive annual salary.
• Group annual discretionary bonus.
• 36 days holiday (including 8 bank holidays), with the option to buy/sell additional leave.
• A comprehensive pension scheme with flexible contribution options.
• A yearly company‑funded allowance for health‑related benefits, such as critical illness cover, private medical cover and more.
• Your choice of Simplyhealth’s core products (Cash Plan or Dental Plan).
• Life Assurance.

• A telephone interview with our Head of People Operations.
• First interview with our Senior SFS Compliance Manager.
• Psychometric assessment and verbal & numerical reasoning.
• Final panel interview.

Successful candidates will receive a conditional offer subject to pre‑employment checks, including credit and DBS checks, due to regulatory responsibilities.