Platform Engineer
Permanent
Andover, Head Office/hybrid working
Competitive salary + bonus + flexible benefits pot + pension + Healthplan + 36 days holiday + hybrid working
We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.
We’re hiring a Platform Engineer, joining our Infrastructure team and reporting into our Technical Lead.
You’ll play a key role in building and maintaining the foundational infrastructure that supports software delivery.
You’ll deliver reliable, scalable and automated systems that empower development teams- bridging the gap between software development and operations, ensuring seamless deployment and efficient operations.
Contributing to the wider business and its operations: You will also be instrumental in building, maintaining, and supporting core infrastructure supporting business critical platforms and services, ensuring the business is able to deliver on its organisational objectives.
Responsibilities:
Culture:
• Work within Agile teams, participating in sprint planning, backlog grooming, and retrospectives.
• Collaborate with product owners, engineers, and testers to align platform work with user stories.
• Embrace Agile principles e.g., iterative development, customer feedback, and continuous improvement.
• Embrace the Three Ways of DevOps: Flow, Feedback, and Learning.
• Establish, promote, and enable DevOps practices throughout the technology value-stream.
• Enable the measurement of team performance through the implementation of the DORA 4 Key Metrics.
• Adopt an automation-first approach to platform design, architecture, and delivery.
Flow:
• Develop re-usable and easy to consume infrastructure components (compute, storage, networking) using IaC tools (e.g., Terraform, Bicep, Ansible).
• Collaborate with architects, stream-aligned teams, and organisation leaders to ensure platforms align with application and/or business requirements.
• Build and enhance CI/CD pipelines for automated software delivery and platform deployment.
• Shift left: Develop composable templates to integrate testing and security scanning, as well as deployment stages, into pipelines and processes.
• Enable and promote continuous deployment practices (blue-green deployments, canary releases, feature flags, A/B testing, Dark Launching).
Feedback:
• Provide comprehensive platform telemetry to deliver continuous feedback for stakeholders.
• Facilitate troubleshooting and performance analysis through platform logging and tracing.
• Collaborate with stream-aligned and support teams to manage incidents and improve reliability.
Security and Compliance:
• Integrate information security into platform components, build pre-blessed reusable templates.
• Ensure compliance with industry standards (e.g., GDPR, PCI-DSS, FCA) and organizational policies.
• Instrument the platform with security and compliance logging and telemetry to facilitate audit.
• Facilitate the automated and auditable implementation of access controls, encryption, and vulnerability scanning.
Availability, Continuity, Performance and Cost:
• Establish, promote, and implement automation patterns and practices to facilitate and ensure platform and application availability.
• Routinely seek out, elevate, and eliminate frailties within the platform.
• Protect and secure data and information flows.
• Enable and promote platform costs management.
Platform Engineering:
• Embrace a product mindset and a customer-centric, value driven approach.
• Identify, elevate, and eliminate constraints, causes of friction, and toil for stream-aligned teams.
• Develop and maintain a library (or libraries) of pre-blessed ‘Start Right’ templates.
• Provide self-serviced, configurable, and extensible production-like environments that adhere to organisational standards.
• Deliver an Internal Developer Platform (IDP) with guardrails that is easy to consume, secure, and compliant by design