Database Administrator
Permanent
Andover, Head Office / hybrid working
Up to £55,000 + bonus + flexible benefits pot + pension + healthplan + 36 days holiday
We’re not just your average health company; we’re aiming to revolutionise access to healthcare in the UK by offering innovative health and wellbeing solutions that are affordable, accessible, and effective. From preventive care to comprehensive medical support, we aim to empower individuals to take charge of their health, inspiring them to make the most of their wellbeing. Added to that we’re the first health insurer in the UK to be awarded B-Corp status in recognition of our significant achievements in sustainability, in addition to our ambitious environmental and social responsibility goals.
We’re looking for an experienced Database Administrator to join our Data Systems team. Reporting into the Operational Data Systems Lead, you’ll work in a team with Database Administrators, responsible for the integrity and availability of all operational databases and some application servers. You’ll support both production and development environments and, alongside BAU work, you’ll be an active member of large IT and change projects (e.g. migration).
Responsibilities:
• Manage database and middleware server resources, including installation, system management, performance tuning and the backup of systems.
• Carry out defined tasks associated with the planning, installation, upgrade, operation, control, documentation and maintenance of databases and middleware.
• Contribute to the design, capacity planning and strategic growth planning of all centralised databases and middleware.
• Provide technical expertise and assistance to other IT professionals, both within Simplyhealth and to 3rd party contractors in the area of database management and middleware server systems.
• Monitor the latest developments in the area of expertise to provide longer-term technical planning.
• Review all areas of data management to maintain and improve efficiency. You may be required to develop standard procedures for use by all database administrators.
• Initiate regular exercises to optimise database and middleware performance.
• Ensure that recovery plans are tested regularly and perform recovery procedures when necessary.
• Develop specifications based on requirements and plans for installation and commissioning of hardware and software.
• Implement new application software releases and patches in collaboration with the Application Support and Development teams
• Lead the investigation of complex problems to diagnose underlying causes. Implement known on-site solutions and workarounds and assist users to recover and continue operation.
• Assist users experiencing difficulties in using databases and middleware systems, products or services, including managing incidents referred by less experienced staff.
• Strive to enhance the service offered by Technical Services through the Continuous Improvement Process.