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About The Role
 
 
 About the Role

We’re on the hunt for a Technology Engineer/ 2nd Line Support Engineer, who is equally as passionate about both the technology side and the people side,  to join our IT Support team.

You will be working with stakeholders across the business to support, customise, maintain, test and administer all of Simplyhealth's major business system applications as well as on site support. With the nature of this role, we are looking for candidates who can be flexible to hybrid working and be based in the office in Andover 2-3 times a week.

 

What you’ll do;

  • Work across the business to supply a range of 2nd and 3rd line support.
  • Use your passion for technology to support across the spectrum of technology from build and maintenance through to O365 support and so much more.
  • Be able to support in a variety of ways from desk-side through to remote.
  • Laptop build at a variety of specs.

 

About You

Experience supporting across the following is key for this role:

  • Microsoft Office O365
  • Windows 10 and 11 
  • Android
  • Active Directory and Microsoft Exchange 2019
  • IT Hardware (ranging across laptops, PCs, tablets, printers and phones etc) 
  • Build and maintenance via SCCM 
  • Experience across Intune and Autopilot would be advantageous 
  • Experience of working with printer systems including Kyocera and Ricoh would, again, be beneficial but not a necessity.

 

About Us

2022 at Simplyhealth is already an exciting year for us; we’re celebrating our 150th birthday, it’s the first year of a new 3-year strategy and the start of an ambitious 10-year vision to realise our purpose ‘improving access to healthcare for all in the UK’. We’re here to help others live their best lives. Through joining Simplyhealth and living our values, we hope we can help you live yours. If these values resonate, we’d love to hear from you!

Our Values

  • Courage and Curiosity - So we deliver profits for a purpose
  • Trust and Kindness - Because our customers, colleagues and communities are at the heart of what we do
  • All Together Healthier - Enabling better health outcomes together

Our Benefits

  • 36 days holiday (including 8 bank holidays) with an option to buy or sell a further 5 days
  • A group annual discretionary bonus.
  • A pension scheme with 6% from us, a minimum 3% from you with the option to increase or decrease when you join. If you decide to contribute 4% or above we will add a further 4% which can be allocated in different ways
  • Free health cash plan or dental payment plan
  • Life Assurance scheme
  • A yearly company funded allowance that you can choose to use against some great benefits such as shopping vouchers, pet insurance, dental plans and more
 
Your Recruitment Journey
At Simplyhealth we’re focused on providing an application, assessment and onboarding journey that is fair, consistent, diverse and inclusive for all, allowing us to hire top talent based on the skills and behaviours pivotal to your and our success.

We use a number of techniques to help us select successful candidates, these form part of each review and will vary according to the role. We provide details in advance to help you prepare, these may include but are not limited to:

· Pre-set video interview
· Verbal and numerical aptitude test
· Competency style interview
· Role Play
· Presentation
· Working styles questionnaire

If successful, we’ll contact you to tell you the great news of your offer and welcome you to Simplyhealth, followed by details of your conditional offer of employment. The offer will be subject to our pre-employment checks, completed by our 3rd party partner Experian, which include a basic disclosure and barring service (DBS) and credit check.

Please contact our Talent Acquisition Team if you have any questions; [email protected]
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